The Live Better Academy is a free, web-based financial education platform that offers a fun and easy way to build your money knowledge and skills, so you can take control of your financial future.
The courses are designed to transfer knowledge and practical tools to help you build your financial health and get the most out of the money you earn.
It’s free! There are no course fees. The Live Better Academy is reverse billed, which means if you are accessing it using data from one of South Africa’s 4 major mobile networks (Vodacom, MTN, Cell C or Telkom), you won’t use any of your own data to complete the courses on the platform.
Yes! Our system will remember exactly where you are, so you can pick up where you left off, no matter which device you last used.
The platform is not currently available offline.
Weekly competition: Earn points as you learn and hit your weekly points target for an instant entry for a chance to win:
Each week is a new chance to win!
Monthly competition: Compete for one of the Top 50 positions on the monthly Leaderboard. If you make it to the Top 50 by the end of the month, you’ll get:
Read the Competition Rules.
All voucher information can be found on your Vouchers page on your menu bar.
The Leaderboard in the Trophy Room shows you the top 100 users for this month, last month and all time. Climb the Leaderboard and compete with other users by earning points as you learn.
At the end of each calendar month, the Top 50 users for that month will win a Capitec Flexi Voucher.
If you’re not in the top 100 users, you can see your position highlighted in blue at the bottom of the Leaderboard.
The monthly Leaderboard displays the top 100 users. If you are not currently in the top 100, you’ll be able to see your position at the bottom of the list. Your name will always be highlighted in blue for you to easily see.
Complete modules and answer questions correctly in your courses, the Quiz Room, and Recap Room. Full details on how to earn points can be found in the Trophy Room.
You can’t carry extra points earned in one week over into another week to hit the next week’s points target. Weekly points reset to 0 every Sunday at 23h59, giving you a new chance to hit your weekly points target.
But all the points you earn in any week will add to your monthly total for that month, helping you climb the monthly Leaderboard.
Monthly points reset to 0 at 00h00 on the first day of every month.
When you complete a new module, you’ll be a Level 1* (novice). You can work your way up to Level 7 (mastery) for each module by answering new questions correctly in the Recap Room. New questions are loaded in your Recap Room every few days.
Your Overall Level (which you can see on the left profile panel of your dashboard) shows you the average Level you‘ve achieved across all of the learning you’ve completed so far.
For example, Jane has an Overall Level of 2, and a Level of 1 for the Building a credit score course.
Extensive research and testing have proven that the higher your Level, the more likely you are to remember what you’ve learned. So, when you master each module and course, you can apply this knowledge to improve your financial life.
If you reach a Level 4 or higher for a module, you earn points!
Yes, this could happen. If you get a Recap Room question wrong, the question will be loaded for you again the next time you log in. If you get it wrong again, your Level for that section of content will decrease.
Yes. When you finish a course, you will receive a certificate of completion. Once you achieve a Level of 7 for a course, you will receive an additional certificate of mastery.
Both certificates will be available to download in the Trophy Room.
You can also download your certificate of completion from your dashboard page. You can either (1) Click on the 3 dots next to your course title, or (2) Click on your course and select to download your certificate (see images below).
1. Click on the 3 dots next to your course title
2. Click on your course and select Download Certificate
In the Trophy Room, you will have different trophies linked to your Level across courses. To advance, you need to increase your Level.
Tap (or hover) on the levels in the Trophy Room to see the trophy requirements.
You can unlock different badges for engaging with and mastering the content on the platform. Tap (or hover) on each badge to see how to unlock them.
These are Recap Room questions, presented to you based on the modules that you have completed but have not yet mastered. Answering these questions gives you a chance to improve your understanding and increase your Level.
If you skip the questions, your Level won’t improve.
This is where you can practice questions from any course you have started. Quiz Room questions don’t contribute to your Level, but you’ll earn points for correct answers. So, if you’re chasing a position on the Leaderboard, this is a good place to improve your score!
Get in touch with us at LBAsupport@capitecbank.co.za or click on the Submit Feedback option from the drop-down menu. Select Content Support, type your question and submit.
Send us an email at LBAtechsupport@capitecbank.co.za. Alternatively, you can select the Submit Feedback option from the drop-down menu on the Live Better Academy platform. Just select Technical Support, type your question and submit.
Yes, we encourage that. They can simply go to livebetteracademy.com and register. It’s free!
You can use Google Chrome, Firefox, Safari, Edge and Opera. Unfortunately, Internet Explorer is not fully supported, so we don’t recommend using it.
Navigating on the platform is very straightforward. See the explanations for each part of the platform below.